Here’s what you need to know about getting around MCI.

MCI is primarily a domestic airport with just a few international routes, including Mexico and Canada. In early 2023, MCI consolidated all flight operations into a brand-new spacious terminal, improving gate access, modernizing facilities, and integrating local businesses for dining and shopping opportunities.

Furniture and beds are worn out, the room smelled funny (even without the poo), just disappointing for the price.Kansas City International Airport (MCI), or KCI, as it’s commonly known, served 11.7 million passengers pre-pandemic in 2019, making it the second-busiest year in the airport’s history. This is an old hotel that is in major need of a face lift. I’m thinking, “does this happen often?” I guess I was expecting a little more concern when there was literally human feces in my room! Other than the crappy situation (pun intended), the rest of the stay was uninspiring. The lady I was talking to said, “oh I’m sorry, let’s get you another room.” The other lady didn’t even react. I told the lady that we were the people with the poop issue and the guy walked off. When I got there, there was a man (presumably the one I talked to) and two women including the woman who checked us in. He offered to change rooms and I headed down to the front desk. I called down to the front desk and the guy that answered said, “do want me to send someone up to take care of that? I responded that I wasn’t exactly confident that the room had been cleaned properly. I’m not sure exactly how to say this tastefully, but when I checked into my room, the toilet was…used. I stayed here for a business meeting and let’s just say, I was not happy.

Hilton at kansas city airport